How to Shop

How to Shop at Jewels London

At Jewels London, we want your shopping experience to be as elegant and seamless as our jewelry. Below is a step-by-step guide on how to place an order and what happens next.

Step 1: Browse and Select

Explore our curated collections of women's accessories. Once you find a piece you love, select your size or variant (if applicable) and click "Add to Cart".

Step 2: Review Your Cart

Click on the cart icon to review your selected items. Here you can adjust quantities or remove items. When you are ready, click "Checkout".

Step 3: Secure Checkout

Enter your delivery address and contact information. Our checkout is encrypted with SSL technology to ensure your data is 100% secure.

  • Payment: We accept all major credit/debit cards and secure payment gateways (Stripe/PayPal).
  • Currency: All transactions are processed in British Pounds (GBP £).

Step 4: Order Confirmation

After a successful payment, you will receive an automated Order Confirmation email with your order number (e.g., #JL1234). This confirms we have received your offer to purchase.

Step 5: Processing & Handling (3–5 Business Days)

Our team in our international hub carefully inspects and packs your items. This handling period takes between 3 to 5 business days. Once dispatched, you will receive a second email with your Tracking Number.

6. Shipping & Delivery (9–12 Business Days)

Your order is managed through our UK logistics centre and delivered via tracked carrier. The transit time is typically 9 to 12 business days.

Total Estimated Delivery: 12–17 business days from the date of purchase.

Business Transparency

Jewels London is a brand dedicated to the UK market, legally operated by JOSE HALIF DE LIMA SOUZA, registered in Brazil (CNPJ: 40.197.716/0001-45).

Our operational base for customer support and logistics in the United Kingdom is located at: Unit 12, Kingsmill Industrial Estate, Chapel Mill Road, Kingston upon Thames, KT1 3GZ, United Kingdom.

Need Help?

If you have any questions during the shopping process, our support team is ready to assist you: